Privacy Policy

Last Updated: March 2026

Encore Pest Control LLC | Birmingham, Alabama | (205) 419-7078 | encorepestcontrol.com

Encore Pest Control LLC (“Encore,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, interact with our advertisements, or contact us for pest control services.

This policy is governed by applicable United States and Alabama laws. By using our website or services, you agree to the terms of this Privacy Policy. For information about how we handle SMS and email communications, please also review our 

For information about how we handle SMS and email communications, please also review our Terms of Service.

1. Information We Collect

Personal Information You Provide

You may voluntarily provide personal information when you:

  • Submit a contact or quote request form on our website
  • Call our business or communicate with us by phone
  • Schedule a pest control service
  • Opt in to receive SMS or email communications from us
  • Enter into a service agreement with Encore Pest Control

This information may include your name, email address, phone number, service address, and details related to your pest control needs.

Automatically Collected and Advertising Data

When you visit our website or interact with our online ads, we may automatically collect:

  • IP address
  • Browser and device type
  • Pages visited and actions taken on the site
  • Approximate location (city/state)
  • Referral source (such as Google or social media ads)

This data may be collected using cookies, pixels, and similar tracking technologies.

2. Cookies, Pixels, and Advertising Technologies

Encore Pest Control may use cookies, tracking pixels, and analytics tools provided by third parties, including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook / Instagram) Ads

These technologies help us measure advertising performance, understand how visitors use our website, and deliver relevant and remarketed advertising.

You can manage or disable cookies through your browser settings. You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at optout.aboutads.info.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide service estimates
  • Schedule and perform pest control services
  • Send appointment reminders, service confirmations, and follow-up messages
  • Send SMS text messages to customers and leads who have requested services or opted in to text communications (see Section 4 below)
  • Send email communications, including service updates and marketing messages, to customers and leads who have provided their email address
  • Improve our website, marketing efforts, and service delivery
  • Measure and analyze advertising performance
  • Comply with legal and regulatory requirements

We do not sell your personal information.

4. SMS and Email Communications

SMS Text Messages

By submitting a contact form on our website, calling our business, or entering into a service agreement with Encore Pest Control, you consent to receive text messages from us at the phone number you provide. Message types include appointment confirmations, service reminders, follow-up messages, and responses to your inquiries.

Message and data rates may apply. To opt out, reply STOP to any text message. For help, reply HELP or contact us at (205) 419-7078.

Full SMS terms are available in our Terms of Service.

Email Communications

By providing your email address through our contact form or entering into a service agreement, you consent to receive email communications from Encore Pest Control, including service-related messages and marketing content.

You may unsubscribe from marketing emails at any time using the unsubscribe link in any marketing email. Transactional emails related to your active service agreement will continue as necessary.

Full email communication terms are available in our Terms of Service.

5. Sharing of Information

We may share your information with:

  • Trusted service providers who assist with website hosting, analytics, advertising, CRM, or scheduling
  • Advertising platforms (such as Google and Meta) for campaign measurement and remarketing
  • Legal authorities when required by applicable law

We do not sell your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All third-party service providers are required to safeguard your information and may only use it to perform services on our behalf.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of certain advertising-related data uses
  • Withdraw consent for SMS or email communications at any time (see Section 4)

To exercise any of these rights, please contact us using the information in Section 10 below.

9. Third-Party Websites

Our website may contain links to third-party websites, including Google Reviews, Facebook, Instagram, and LinkedIn. Encore Pest Control is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy or how we handle your information? Reach out using the contact form below or give us a call.

Encore Pest Control LLC 

Birmingham, Alabama 

Phone: (205) 419-7078 

Website: encorepestcontrol.com

Questions about our policies?

If you have any questions regarding our Terms of Service or Privacy Practices, please use this form to get in touch with our compliance team. We are committed to protecting your data and ensuring transparent communication.